FOR IMMEDIATE RELEASE:
Oldsmar, FL – April 30, 2015: Acoma Roofing, Inc.
Acoma Roofing, Inc., of Oldsmar, Florida, has received GAF’s most prestigious contractor award: The GAF President’s Club Award. This highly coveted award recognizes Acoma Roofing as one of the “elite of the elite” residential roofing contractors in the United States.
GAF is North America’s largest roofing manufacturer, and only GAF Master Elite(r) Contractors can compete for its President’s Club Award. To qualify for this award, a contractor must demonstrate an exceptional level of excellence in their business, especially in the areas of Installation Excellence, Consumer Protection, and Installer Training.
Acoma Roofing has been a GAF Master Elite(r) Contractor since 2008. To become a Master Elite(r) Contractor–a status that less than 2% of roofing contractors nationwide have achieved–a candidate must demonstrate proper licensing and adequate insurance, have a proven reputation and show commitment to ongoing professional training.
“Acoma” has been a name in the roofing industry for a long time. The family-owned-and-operated business was begun in New York in 1952 before relocating to Florida in 1975.
“We’ve demonstrated decades of great customer service, backed up by over 34,000 jobs done in the Tampa Bay Area,” states Santis Squitiro, president of Acoma Roofing. “Since my father started this business, we’ve never had a complaint filed with a licensing board or the Better Business Bureau. With a record like that, it puts us head and shoulders above our competition.”
“The roofing industry has been rated top 5 for mistrust. Acoma Roofing has the longevity that builds trust,” Squitiro says, “That’s why homeowners hire us. Sometimes we’re a bit higher priced than other contractors, but our customers actually receive the quality they’re paying for. We prefer potential customers do their due diligence to research us.”
Great customer service starts from the moment the initial estimate is scheduled. “We maintain great communication with homeowners,” says Squitiro. “Before any job starts, our foreman introduces himself and explains how the job is going to progress. If an additional expense–extra wood work, for example–occurs, the foreman discusses it with the homeowner. If there’s ever an issue, if weather is causing delays, any situation, we let our customers know what’s happening.”
The people at Acoma Roofing Inc. and their pride in the brand are major reasons for the company’s success. “We don’t use subcontractors,” explains Squitiro. “Our people are employees, with healthcare and 401(k) plans. They’re covered by workers’ comp and liability. They’re trained and certified installers for GAF and other manufacturers. Our trucks are emblazoned with our name, license, and phone number, and our people wear Acoma Roofing Inc. uniform shirts. Customers who hire us know they’re not getting subcontractors, and that’s important. Roofing companies who use subcontracted labor are breaking the law and setting up homeowners for liabilities from non-payment to hospital expenses if a worker is hurt on their property.
Acoma stays involved in the community as well. The company has donated labor to work on a roof for a proposed halfway house and to reroof homes for local families experiencing hardship. GAF participated by donating materials toward those projects.
Following a recent move into a new office and warehouse building, the company plans to continue maintaining its record of high quality in 2015. “At the end of every re-roof, we call the homeowner to ask if they’re satisfied and to remind them to call us with any issue, even if it’s down the road,” concludes Squitiro. “That’s what Acoma customer service is all about.”
About Acoma Roofing
Acoma Roofing knows the roofing business inside and out. Family-owned-and-operated, Acoma installs tile, shingle, metal, wood shake, slate, flat and tapered roof systems, offers 10-, 15-, 20-, and 25-year leak-free warranties, and performs roof repairs guaranteed for two years. Santis Squitiro and Steve Squitiro have installed almost every roof system there is. Acoma is committed to quality installation, customer service, and caring for its employees as part of the family.
Founded in 1886, GAF has become the largest roofing manufacturer in North America. The company’s products include a comprehensive portfolio of steep-slope and commercial roofing systems, which are supported by an extensive national network of factory-certified contractors. Its success is driven by its commitment to Advanced Quality, Industry Expertise, and Solutions Made Simple for contractors, specifiers, and property owners alike. In 2011, GAF was the first roofing manufacturer to offer a Lifetime limited warranty on all of its laminated shingles and, in 2012, it introduced the GAF Lifetime Roofing System. For more about GAF, visit http://www.gaf.com