FOR IMMEDIATE RELEASE:
Oldsmar, FL – May 24, 2018: Acoma Roofing, Inc.
Acoma Roofing, Inc., of Oldsmar, Florida, has received the most prestigious contractor award GAF offers: The GAF President’s Club Award. This highly coveted award recognizes Acoma Roofing as one of the “elite of the elite” residential roofing contractors in the United States.
GAF is North America’s largest roofing manufacturer, and only GAF Master Elite(R) Contractors can compete for its residential President’s Club Award. To qualify for this award, a residential roofing contractor must meet specific criteria in at least one out of three different pathways:
• Performance pathway – where contractors focus on giving their property owners the best possible service, quality, and protection
• Reliability pathway – where the contractor has a long history of offering their customers the best quality and protection
• Service pathway – where contractors consistently offer their customers the best protection available in the marketplace.
Acoma Roofing has been a GAF Master Elite(R) Contractor since 2008. To become a Master Elite(R) Contractor–a status that less than 2% of roofing contractors nationwide are able to achieve–a candidate must demonstrate proper licensing (in states that require it), maintain insurance, have a proven reputation, and show commitment to ongoing professional training.
“We value our certified contractors for raising the industry standard year after year by installing the best roofing products and systems. Our President’s Club award recognizes only those contractors who have distinguished themselves by the highest standards of excellence, customer satisfaction, and dependability,” says Jim Slauson, GAF’s VP of Certified Program & Services.
“Acoma” has been a name in the roofing industry for a long time. The family-owned, family-operated business was begun in New York in 1952 before relocating to Florida in 1975.
“We’ve demonstrated decades of great customer service, backed up by more than 34,000 jobs done in the Tampa Bay area,” states Santis Squitiro, president of Acoma Roofing. “Since my father started this business, we’ve never had a complaint filed with a licensing board or the Better Business Bureau. With a record like that, it puts us head and shoulders above our competition.”
“The roofing industry has been rated top five for mistrust. Acoma Roofing has the longevity that builds trust,” Squitiro says. “That’s why homeowners hire us. Sometimes we’re a bit higher priced than other contractors, but our customers actually receive the quality they’re paying for. We prefer potential customers do their due diligence to research us.”
Great customer service starts from the moment the initial estimate is scheduled. “We maintain great communication with homeowners,” says Squitiro. “Before any job starts, our foreman introduces himself and explains how the job is going to progress. If an additional expense–extra wood work, for example–occurs, the foreman discusses it with the homeowner. If there’s ever an issue, if weather is causing delays, any situation, we let our customers know what’s happening.”
The people at Acoma Roofing and their pride in the brand are major reasons for the company’s success. “We don’t use subcontractors,” explains Squitiro. “Our people are employees, with healthcare and 401(k) plans. They’re covered by workers’ comp and liability. They’re trained and certified installers for GAF and other manufacturers. Our trucks are emblazoned with our name, license, and phone number, and our people wear Acoma Roofing uniform shirts. Customers who hire us know they’re not getting subcontractors, and that’s important. Roofing companies who use subcontracted labor are breaking the law and setting up homeowners for liabilities from non-payment to hospital expenses if a worker is hurt on their property.”
Acoma stays involved in the community, as well. The company has donated labor to work on a roof for a proposed halfway house and to reroof homes for local families experiencing hardship. GAF participated by donating materials toward those projects.
The company moved into a new office and warehouse building in recent years and plans to continue maintaining its record of high quality going forward. “At the end of every re-roof, we call the homeowner to ask if they’re satisfied and to remind them to call us with any issue, even if it’s down the road,” concludes Squitiro. “That’s what Acoma customer service is all about.”
About Acoma Roofing, Inc.
Acoma Roofing knows the roofing business inside and out. Family-owned-and-operated, Acoma installs tile, shingle, metal, wood shake, slate, flat and tapered roof systems, offers 10-, 15-, 20-, and 25-year leak-free warranties, and performs roof repairs guaranteed for two years. Santis Squitiro and Steve Squitiro have installed almost every roof system there is. Acoma is committed to quality installation, customer service, and caring for its employees as part of the family.
301 Douglas Rd. E.
Oldsmar, FL 34677
Founded in 1886, GAF is the leading roofing and waterproofing manufacturer in North America. As a member of the Standard Industries family of companies, GAF is part of the largest roofing and waterproofing business in the world. The company’s products include a comprehensive portfolio of roofing and waterproofing solutions for residential and commercial properties as well as for civil engineering applications. The full GAF portfolio of solutions is supported by an extensive national network of factory-certified contractors. GAF continues to be the leader in quality and offers comprehensive warranty protection on its products and systems. The company’s success is driven by a commitment to empowering its people to deliver advanced quality and purposeful innovation. For more information about GAF, visit http://www.gaf.com