AnswerOne, Inc. has once again demonstrated its commitment to superior customer service, earning the prestigious ATSI 2024 Award of Excellence for the 17th consecutive year. This esteemed accolade, presented by the Association of TeleServices International (ATSI), recognizes outstanding performance in the telecommunications and call center services industry across North America and the UK.

Presented at the ATSI 2024 conference in Detroit, MI, the award highlights AnswerOne, Inc.’s unwavering dedication to excellence. Over a six-month period, independent judges rigorously evaluated companies on various criteria including response time, courteousness of representatives, call accuracy, account knowledge, and overall impression of calls.

“For 28 years, the ATSI Award of Excellence has allowed our members to gauge their service quality effectively. This program encourages continuous improvement, helping companies like AnswerOne, Inc. to maintain exceptional service standards,” remarked ATSI President, Brianna Burke. “We take immense pride in celebrating companies that consistently deliver outstanding customer experiences.”

The ATSI Award of Excellence was created 28 years ago to enhance call center service quality by establishing clear performance benchmarks. AnswerOne, Inc., a proud seventeen-time recipient, exemplifies this tradition of excellence. Their achievement of the Platinum Plus Award underscores their commitment to providing top-notch service to their clients.

ATSI extends heartfelt congratulations to the entire team at AnswerOne, Inc. for their proven dedication to customer satisfaction and exceptional service quality.

Location Info:
Answer One
7014 13th Ave, Brooklyn, NY 11228
(718) 748+8888